Welcome to Greenwood Publishing Group Inc We deeply value the trust you place in us when using our services, and we are fully committed to protecting your privacy and personal information with the highest standards of security and transparency. This comprehensive Privacy Policy explains how we collect, use, share, and protect your information when you engage with our website or services.
By accessing or using our website www.greenwoodpublishinggroupinc.com or any of our services, you consent to the practices described in this Privacy Policy. This policy applies to all users, including but not limited to authors, partners, clients, freelancers, and any visitors interacting with our digital platforms.
Who We Are
Greenwood Publishing Group Inc is a U.S.-based publishing and creative services company. We specialize in professional support for authors and publishers through editing, marketing, design, and publishing solutions. With trust, transparency, and integrity as our core values, we strive to keep all personal and project information strictly confidential.
Purpose of This Policy
This Privacy Policy aims to:
- Explain what information we collect and how
- Clarify how we use, share, and protect your data
- Outline your rights and how you can exercise them
- Ensure compliance with global privacy laws like GDPR and CCPA
- Provide clarity on how long we retain your information
We may update this policy periodically to reflect changes in law or business practices. The most current version will always be posted on our website.
Information We Collect
We collect both Personal Identifiable Information (PII) and Non-Personal Information (NPI) depending on your interaction with us.
Personal Information may include:
- Full Name
- Email Address
- Phone Number
- Mailing/Billing Address
- Company or Business Information
- Manuscript files, project submissions, and creative assets
- Payment Information (processed securely through third-party payment gateways)
- IP Address and device identifiers
Non-Personal Information may include:
- Browser type and version
- Device type and operating system
- Pages visited, time spent, and site navigation data
- Referring URLs and exit pages
- Session timestamps and general location (city or region)
- Cookies and analytics tracking behavior
How We Collect Information
- Browse or navigate our website
- Submit forms or requests for consultations
- Subscribe to newsletters or promotional content
- Upload manuscripts or place orders
- Interact with our support staff
- Purchase services or respond to promotions
- Join our webinars or events
Why We Collect Your Information
Your data allows us to:
- Provide and manage publishing, editing, and marketing services
- Respond to inquiries and customer support requests
- Process transactions and send order confirmations/invoices
- Customize your experience and recommend relevant services
- Track project progress and ensure delivery timelines
- Improve our website and services through analytics
- Send you promotional emails (only with consent)
- Comply with legal and regulatory obligations
We never sell, lease, or trade your personal information.
How We Use Your Information
Internally, your data may be accessed only by authorized teams for purposes such as:
- Customer Service and Support
- Project Management and Editing
- Web Development and Design Customization
- Marketing (only with your opt-in)
- Security and Fraud Prevention
Your data helps us deliver tailored services while ensuring the security of your creative work and personal details.
Information Sharing & Disclosure
We may share your information only under specific and limited conditions:
- With Trusted Third Parties: e.g., editors, designers, payment processors, hosting providers – all under strict confidentiality agreements.
- Legal Requirements: If required by law, regulation, court order, or government request.
- Protection of Rights: To defend the rights, property, or safety of Greenwood Publishing Group Inc or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your data may be transferred with notice.
- Freelancers/Contractors: Only when necessary for project delivery, with signed NDAs in place.
Cookie Policy & Tracking Technologies
We use cookies and similar technologies to:
- Remember user preferences
- Analyze website traffic and performance
- Optimize website design and functionality
- Provide tailored content based on user behavior
You may disable cookies via your browser settings, though some features may not function as intended.
Data Security
We take the security of your data seriously. Our safeguards include:
- SSL encryption across all website communications
- Secure hosting with firewalls, malware scanning, and DDoS protection
- Two-factor authentication for administrative access
- Regular data backups and encrypted file storage
- Access controls and audit logs for sensitive data
Despite our efforts, no system is 100% secure. We continuously review and update our security measures.
Your Rights
You may exercise the following rights regarding your personal data:
- Access: Request to view what data we hold about you
- Correction: Update inaccurate or outdated information
- Deletion: Request the permanent removal of your data
- Restriction: Limit how your data is processed
- Portability: Receive a copy of your data in digital format
- Withdrawal of Consent: Unsubscribe or opt out of communications
To exercise any of these rights, please contact us at info@greenwoodpublishinggroupinc.com.
Data Retention
We retain your data only as long as necessary to:
- Fulfill the purpose for which it was collected
- Comply with legal and regulatory requirements
- Maintain accurate records for financial or business obligations
- Provide continued customer service or project access
Typical retention periods:
- Client files & service records: up to 7 years
- Financial transactions: 6–7 years (per tax regulations)
- Support and consultation records: 12–24 months
Once retention periods lapse, we securely delete or anonymize your information.
Children’s Privacy
Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children. If we discover that such data has been collected, we will delete it promptly. Parents or guardians may contact us to report any concerns.
Changes to This Privacy Policy
We may update this policy from time to time to reflect legal changes or improvements to our services. When changes occur, the revised effective date will be posted at the top of this policy. We encourage you to review this page periodically.
Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your personal data, please reach out to our support team:
Let’s Make Your Vision Real
Have publishing questions? Need help with a manuscript or digital launch? We are here to guide you every step of the way. Contact our dedicated team for professional, friendly support and let’s bring your vision to life!
